{"id":466,"date":"2025-10-12T00:25:42","date_gmt":"2025-10-11T22:25:42","guid":{"rendered":"https:\/\/finaira.ai\/the-evolution-of-customer-centricity-in-it-professional-services-an-outlook-of-the-fintech-industry-in-the-era-of-ai\/"},"modified":"2026-03-04T22:45:31","modified_gmt":"2026-03-04T20:45:31","slug":"the-evolution-of-customer-centricity-in-it-professional-services-an-outlook-of-the-fintech-industry-in-the-era-of-ai","status":"publish","type":"post","link":"https:\/\/finaira.ai\/ar\/the-evolution-of-customer-centricity-in-it-professional-services-an-outlook-of-the-fintech-industry-in-the-era-of-ai\/","title":{"rendered":"\u062a\u0637\u0648\u0631 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0629 \u2013 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class=\"wp-block-paragraph\">\u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u0648\u062d\u064a\u062f\u0629 \u0623\u0645\u0627\u0645 \u0647\u0630\u0647 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0644\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0642\u0627\u0639\u062f\u0629 \u0639\u0645\u0644\u0627\u0626\u0647\u0627 \u0648\u062a\u0646\u0645\u064a\u062a\u0647\u0627 \u0647\u064a \u062a\u0628\u0646\u0651\u064a \u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0627\u0644\u064a\u0629 (Fintech) \u0648\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0628\u0634\u0643\u0644 \u0633\u0631\u064a\u0639 \u0648\u0645\u062f\u0631\u0648\u0633 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0630\u0627\u062a\u0647. \u064a\u0634\u0645\u0644 \u0630\u0644\u0643 \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0645\u0635\u0631\u0641\u064a\u0629 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\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0643\u0628\u064a\u0631\u0629 (LLMs) \u0648\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0627\u0644\u062a\u0648\u0644\u064a\u062f\u064a (GenAI). \u0648\u0645\u0646 \u062e\u0644\u0627\u0644 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u0644\u062a\u0641\u0639\u064a\u0644 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0648\u0627\u0644\u0645\u0633\u0627\u0639\u062f\u064a\u0646 \u0627\u0644\u0627\u0641\u062a\u0631\u0627\u0636\u064a\u064a\u0646\u060c \u062a\u0636\u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u0632\u0627\u0645 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0628\u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0648\u0625\u062f\u0627\u0631\u0629 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